Numerous studies have found that managers spend about 80% of their time communicating with other people, including subordinates, peers, superiors, clients and suppliers. Communication may take place in the form of meetings, talking on the telephone, personal conversation, reading or writing memos, reading reports or, quite simply, walking around the plant and talking to staff and employees, or whoever may be available, to gather information, help motivate and to get a good idea of grass roots feeling.
Oral communication is the dominant form of communication.
Communication plays a vital part in performing managerial, interpersonal, informational and decisional roles. Managers have to communicate. They have to communicate to create and maintain a network of interpersonal contact. They collect and disseminate information they need through this network. Communication is the vehicle by which information is transmitted. Managers gather and distribute information to make the right decisions. They in turn communicate those decisions to other people.
Effective communication becomes a key to effective management.